The Science Behind Anger Intelligence™

What anger really is at work

Anger is not one thing. It shows up as:

• Explosions, visible outbursts, blame, confrontation

• Shutdowns, withdrawal, avoidance, quiet quitting

Both are regulation problems. Unresolved, they drag delivery, culture, and retention. Resolved, they free up cognitive bandwidth for actual work.

The neuroscience in plain English

• Threat response: The brain’s alarm system [amygdala] fires before the reasoning center [prefrontal cortex] catches up. People react, then rationalize.

• Regulation gap: Without skills to downshift arousal, the system stays hot. Think high cortisol, low perspective.

• Pattern memory: The nervous system remembers how conflict “felt” last time. Teams develop reflexive loops, either blowups or freezeouts.

• Good news: Regulation, perspective taking, and skill rehearsal are trainable. With the right cues and practice, angry patterns can be redirected.

Measurement beats guesswork

Anger Intelligence™ pairs short standardized measures with Davina’s proprietary intake to map:

• Expression style, externalizing vs internalizing

• Triggers and fuel sources, perceived injustice, identity threat, ambiguity, workload

• Regulation skills, physiological downshift capacity, mental reframing, boundary clarity

• Impact radius, how one person’s pattern hits delivery, safety, and culture

Output is a concise profile with a risk level and a targeted plan managers can use right away.

What Makes Anger Intelligence™ Different

A workplace solution built for leaders, not theories- fast, defensible, and designed to turn conflict into measurable performance gains.

Employer-grade objectivity

Most “anger management” is built for individuals. This system is built for employers. Results are written to be defensible, practical, and easy to operationalize with HR and compliance.

Start with an Employer Anger Eval™ for a hot case. Expand to a leader track, a 30-day intensive, or a cohort session that builds shared skills across a team.

Scales from one person to whole teams

Speed with substance

Practical playbooks

Report in 3 to 5 business days, or 24 hours with expedite. You get clarity, not a long theory deck.

Write a short text about your service. Highlight key benefits for potential clients.Plans focus on behaviors managers can reinforce this week. Think micro-habits, meeting scripts, boundary language, reset drills, and observation checklists.

The Anger Intelligence™ Education Model

Anger Intelligence™ teaches managers and employees the exact skills that reduce blowups and end shutdowns.

The core skill stack

• Regulation on demand, simple physiological resets that downshift arousal in under 90 seconds

• Perspective shifting, from certainty and blame to testable hypotheses and options

• Productive boundaries, clear asks, limits, and follow-through scripts

• Repair in motion, how to exit a spiral, reset a meeting, and re-enter without shame or power plays

• Decision hygiene, separating facts, interpretations, and commitments, then acting on the right layer

Learning formats

• 1 to 1 coaching, targeted practice with immediate feedback

• 30-day intensive, in-pocket support for executives or managers under pressure

• Leader track, 3 to 6 months of sustained development for chronic patterns

• Cohort SHIFT™ Live, monthly group sessions that normalize healthy conflict and build shared language

What learners actually do

• Rehearse high-risk moments with scripts that sound like them, not a textbook

• Track triggers and successful resets, quick logs that show progress

• Apply manager checklists, brief prompts to catch escalation early

• Practice repair, structured one-page framework for after-action resets

Evidence and Outcomes

Every case is confidential. Patterns are consistent.

Expected wins:

• Fewer conflict hours per week

• Faster recovery after difficult meetings

• Lower risk of complaints, PIPs, or expensive attrition

• Clear documentation leaders can use in decisions

• Attrition risk reduction percent

• Conflict hour reduction within 30 days

• Time to stabilization for hot cases

Optional to add when you have numbers:

Process at a Glance

1. Scope, 15 minutes with the Anger Intelligence™ team to confirm urgency and fit

2. Intake, 30 to 60 minutes with HR or a manager to define the situation

3. Assess, two short measures plus Davina’s proprietary questionnaire

4. Report, written findings and plan in 3 to 5 business days, 24 hours with expedite

5. Act, optional 90-minute session with the employee or enroll in a deeper track

Compliance and Boundaries

• Behavior-change coaching, not diagnosis or therapy

• Confidential, aligned with company policies

• Written outputs designed for HR, ER, and manager use

• 2.5 hour minimum per eval to protect analysis quality

Why Davina Hehn

Davina Hehn created Anger Intelligence™ to solve a real employer problem, fast, objective clarity on anger at work. Her framework pairs measurement with repeatable playbooks, so leaders can act quickly and confidently. That is why clients call her the Anger Management Queen and why Anger Intelligence™ is becoming the next standard for modern organizations.

Who This Is For

CHROs, COOs, founders, heads of engineering and operations, nonprofit directors, and HR business partners who need actionable answers, quickly. Bay Area based, serving employers across the United States, virtual and in person.

FAQs

Is this therapy?

No. This is workplace coaching that targets anger patterns, regulation skills, and behavior change.

Can we book the same week?

Often yes. Expedite delivers in 24 hours after assessments are complete.

Clear Next Steps

If anger is costing you delivery, culture, or headcount, take the fastest path to clarity.